Alila Ventana Big Sur - Inclusive Resort (Adults Only), Big Sur
About the Resort
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Price and Room Availability Calendar
Getting around
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What our guests says about facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Adults only
- Luggage storage
- Hairdresser
- Fireplace
- Electric vehicle charging station
- Key card access
Sports & Fitness
- Fitness centre
- Hiking
- Yoga class
Services
- Free shuttle service
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Game room
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Hot spring bath
- Public Bath
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Terrace
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
My stay at Ventana Big Sur Resort was mostly exceptional, with stunning views of the Pacific and an incredibly relaxing atmosphere. The staff were incredibly warm and attentive, especially at the Sur House restaurant where dinner was delightful. However, I did experience some bumps with service during my stay, particularly at the pool, which sometimes felt chaotic. The private redwood hike and luxurious amenities were fantastic additions that enhanced my experience significantly.
The hotel has stunning grounds that beautifully integrate with nature, making it a tranquil retreat in Big Sur. The rooms boast a masculine and natural design, complete with luxurious amenities, but they did not quite meet our expectations considering the high price point. While the views from our room were magnificent, the service fell short in many areas, leading to moments of frustration during our stay.